Ambulance International Scarborough, UK - Medical Tourism, Repatriation - 24/7 Service
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Ambulance International Scarborough, UK - Medical Tourism, Repatriation

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Ambulance International Scarborough
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Ambulance International Scarborough consistently aims to achieve high standards through continuous feedback and reflective practice as well as self-development and lifelong learning for our staff.

We aim to obtain a 100% satisfaction rate for our patients or contractors. This is because we are committed to ensure that our staff is up-to-date regarding medical knowleadge and practice as per latest JRCALC guidelines. We are also committed to have a well maintained fleet and well equipped ambulances. We promote an open culture to empower all staff to deal with patients concerns/complaints informally at th epoint of service delivery.

For us, patient feedback is essential to improve the servic

Tell us moreā€¦ es we are providing. Please complete the form below and include as much information as possible.

Complaints

Whilst continuously striving to improve services, the AIS accepts that causes for concerns/complaints can arise. If a patient or their family want to proced with a formal complaint, this can be done in any of the following ways:

  1. email us to office@ambulanceineternational.co.uk
  2. write us to our head office: Ambulance International Scarborough Ltd, Woodlands, Mountside, Scarborough, YO11 2TY.

AIS will acknowledge the receipt of a your complaint within 3 working days. AIS will investigate in details your complaint and provide you a formal response within 20 working days.

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